How do I remove a reservation on a sales order and/or re-assign it to another sales order?
To remove a stock reservation from a sales order, follow these steps.
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Access the open order using Enter a Sales Order, and then select the Merchandise page.
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Select the product line item for which you are removing the reservation and click the Edit button.
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Click the global Actions button to select Additional Line Item Details. Your ability to change the reserved quantity is determined by the Manually reserve stock merchandise setting in the user/user group actions – logistics security. If you do not have permission to change this quantity, the Security Override Screen appears. You must then obtain the initials and password of a user with access in order to proceed.
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On the Additional Line Item Details screen, select the Sales Order tab.
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Use the Reserved Quantity field to change the number of pieces you want to remain on reservation for this order.
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To remove all quantities reserved for this line item, enter zero (0) in the Reserved Quantity field.