How is third party financing affected if an original order is an exchange or return?

When financing is applied to a return or exchange, the original invoice number is used to determine if the transaction was financed. If so, a calculation is done to determine the maximum refund amount available. This calculation takes into account any other refunds that may have occurred against the original invoice.

When working with a return or an exchange that nets a refund due whose original invoice is an exchange, the system works its way backwards to the exchange’s original invoice (and further, if that original invoice is also an exchange) to determine if the transaction was financed and the refund dollar amount available. This occurs at the time the finance plan is added to the return/exchange.

Here is a sample transaction:

Transaction 1

Sale #88124223

Order Total $1558.70

Sale Item 1: 2@SOFA1

Sale Item 2: 2@CHAIR1

Total Financed $1558.70

Transaction 2

Exchange #88124224

Order Total $0.00

Return Item 1: 1@SOFA1

Sale Item 1: 1@SOFA2

Total Financed $0.00

Transaction 3

Return # 88124225

Order Total -$763.00

Return Item 1: 1@SOFA2

Total Financed Refunded -$763.00

Transaction 4

Return #88124226

Order Total -$1264.40

Return Item 1: 1@SOFA1

Return Item 2: 2@CHAIR1

Total Finance Amount Available for Refund: -$795.70