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Home/Knowledge Base/storis/ How do I move deposit money from a deleted order to a new order?
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 How do I move deposit money from a deleted order to a new order?

7 views 0 February 3, 2021 webmaster

 How do I move deposit money from a deleted order to a new order?

If you delete an order for which a deposit exists, the deposit remains in the system until you either issue a refund, or apply the deposit to another order.

To move all or a portion of the deposit money from the deleted order to a new order for that customer, do the following:

  1. Access the new order via Enter a Sales Order.
  2. On the Payment tab, click the Action button at the Payments field to access the Payment Summary window.
  3. Click the Actions button at the bottom of the Payment Summary window and select Deposit Maintenance.
  4. Select the order from the grid. (Order number is preceded by D*, indicating the order has been deleted.)
  5. Enter the amount of deposit being moved in Amount to Take, and optionally enter Reason text.
  6. Click Add and then click Save.
  7. The Payment Summary window now lists the deposit money you moved to the current order.
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  •  How do I move deposit money from a deleted order to a new order?
  • How do I find the customer purchase history
  • ECL Stop – Free Storis Database License
  • How to do Electronic Updates in STORIS
  • Why is the price not showing up for a product on the website?
  • CFA storis application manager
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